Privacy Policy.

Last Updated: November 2024

At Tribe Infrastructure Group, we recognise that the processing of personal data has important implications for the individuals whose personal data we process. This Notice informs you how we collect and process your personal data. This Notice applies to the Visitors of our website and social media pages, as well as to our future and current Clients and their Personnel. We may amend this Notice from time to time to keep it up to date with legal requirements and the way we operate our business. Any changes to this Notice will be effective as of the date they are published on our website.

If you are a Visitor of our website and social media pages or a Prospect

How do we collect your data?

through direct interactions with you when you visit our website or contact us with questions or comments,
When you fill any forms on our website or social media pages, i.e. completing our ‘Get in Touch’ function,
through cookies that collect data from your devices or browsers when you visit our website or interact with our social media pages or online advertising, or open up our emails and messages,
from analytics providers that analyse device and browser actions and patterns.

What personal data do we collect?

data that you share while contacting us, such as name, gender, email address, phone number, electronic communications contents that you have sent us and preferences you have put as part of the forms that we provide if you decide to contact us, survey responses,
information about how you use our website or your social media handle and activity on social media pages,
technical data such as your internet protocol (IP) address, your login data, device type, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, site navigation, clicks and browsing time,
information about your cookie and marketing preferences

For which purposes do we process your data and on which legal bases?

Tribe Infrastructure Group will only collect, use, and share your personal data where we are satisfied that we have an appropriate legal basis to do so. This is explained in more detail in the table below which sets out the purposes for which we collect personal data.

Purpose

Contacting you when you reach out to us

Sending you our newsletter or regulatory alert

Legal basis

Marketing analytics

Our legitimate interests such as managing correspondence related to our business

Your consent

Analytics about the use of our website

Your consent for non-essential cookies

Our legitimate interests in improving the products and services

Ensuring efficient and secure use of the website

Our legitimate interests such as ensuring that our networks and information are secure

If you are a Client, Client Personnel, or Client Customer

How do we collect your data?

from you or from your company as part of providing our professional and regulated financial services,
we might also collect your personal data that you made publicly available on channels such as LinkedIn or public registries.

What personal data do we collect?

Contact data such as name, email address, phone number,
Passport details such as picture, gender, date of birth/age, citizenship, nationality, ID number, date of issuance, date of expiry, place of issue, place of birth, remarks
Your registered address details,
Employment data such as career history, qualifications, certifications, relevant contracts,
Financial data such as your salary information, information on sources of funds and wealth, payment details,
Health data such as your insurance details.

For which purposes do we process your data and on which legal bases?

Purpose

Delivering our services

Maintaining our relationship with you

Legal basis

Bookkeeping

Performance of a contract

Performance of a contract and compliance with legal obligation

On a case-by-case basis, we may also use your personal data for subsequent purposes that are compatible with the purpose that the data was originally collected for such as knowledge management, handling of potential claims and proceedings and handling requests from public authorities.

How we share or disclose your data?

Service providers: We use third parties to support many aspects of our business, starting with provision of cloud storage space or web-based collaborative platform and all to help us analyse your interests and activities on our website and social media pages. These third parties may provide services related to any of the purposes described above, and we may share with them any types of data described in What personal data do we collect? We may also receive data collected by these third parties and combine it with the data we have collected. Your data may also be collected and processed by third parties, such as the payment providers you select, who will process your data independently in accordance with their own privacy notices.
Marketing providers: We partner with third parties to assist with the advertising and marketing of our business. We may share with them the types of data described in What personal data do we collect? We may also receive information collected by these third parties and combine it with data we have collected.
Parties to a business transaction: If we are ever merged with or acquired by another company or are involved in a corporate reorganisation or other change of corporate control, your information could be shared with that business entity.
Disclosures required by law: We may also share personal data where required by law. This may include disclosing personal data to public authorities, such as our financial services regulator, data protection authorities, or disclosing personal data in connection with legal proceedings.

With the exception of public authorities, we always make sure that the recipients we share your data with are contractually obliged to maintain the same standard of personal data protection that we set for ourselves. Our website may also contain links to third-party online websites/applications. Such third parties have their own policies and notices that govern their collection, use, and disclosure of information. Please check their privacy policies to understand how they process your personal data.

How we transfer your data?

As the recipients with whom we may share your data may be established anywhere in the world, the personal data may be transferred globally. Where we transfer your personal data across national borders, we protect your information by ensuring that those transfers are made in compliance with applicable data protection laws and based on valid data transfer mechanisms such as adequacy decisions or the standard contractual clauses.

How we secure and retain your data?

We rely on industry-standard security measures adopted by our service and marketing providers and additionally implement technical and organisational measures internally. Personal data is not kept longer than required in respect for the purposes for which it was collected. We ensure that deleting information takes place on an ongoing basis as part of the day-to-day routines.

Your rights

Tribe Infrastructure Group makes sure that your rights are respected. Within the conditions/limitations set out in applicable data protection laws, you have the right to:

information – obtain further information on our processing of your personal data,
access to your personal data – request a copy of your personal data that we process about you,
erase or rectify your data – request us to amend or update your personal data where it is inaccurate or incomplete or delete your personal data where it is no longer necessary for the purpose(s) for which your data was originally collected,
restrict or object the use of your data – request us temporarily or permanently to stop processing all or some of your personal data or in certain circumstances, object to us processing your personal data where it is based exclusively on our legitimate interests (see above) or for direct marketing purposes,
receive or transmit your data in a machine-readable and structured format (otherwise known as "data portability") – request the receipt or transmission of your personal data to another organisation, in a structured and machine-readable format,
not to be subject to a decision based solely on automated processing, and
withdraw your consent – withdraw your consent at any time to the use of your personal data for a particular purpose (where we have asked you for consent to use your information for that particular purpose).

You may exercise any of your rights at any time by contacting us at uae@tribeig.com We will aim to respond to your requests within thirty (30) days of receipt unless we require further information from you. If you have concerns that we fail to comply with our personal data protection duties and functions, you may lodge a complaint with a competent data protection authority as follows:

Abu Dhabi Global Markets (ADGM)

Commissioner of Data Protection of Data Protection

ADGM Building, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates

Email: Data.Protection@adgm.com Telephone: +971 (2) 3338888

Tribe Infrastructure Limited is regulated by the ADGM Financial Services Regulatory Authority. For further information please refer to 'Terms & Conditions.

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